Terms and Conditions

This form is intended for use only for a Holiday Let. The guest may only occupy the property for the purposes of a holiday. This agreement does not confer on the guest any benefits or security of tenancy, as outlined in the Housing Act 1988.

 

1. A contract between you and the owner will come into existence when the deposit or full payment is received, and a booking confirmation is issued showing the confirmed holiday dates.

1.1 A 25% deposit must be paid within 6 months before the commencement date of your stay.

1.2 Bookings made less than 6 weeks before your arrival date must be paid in full,( plus the £250 refundable damage deposit (if requested).)

1.3 The balance must be paid no later than 6 weeks before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation.

 

2 Cancellation

2.1. All cancellations must be notified in writing and once received we will confirm the cancellation.

2.2.The balance will be paid 6 weeks before the commencement date of your holiday and is non refundable if you cancel unless we are able to obtain a new booking for the dates.

2.3 If we are successful in getting a replacement booking, we will refund the total amount paid less a 10% booking fee and any difference in price between your original and the replacement booking.

2.4 We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.

2.5.. If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us.

2.6. If our property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full.

 

3. The guest will:

3.1 pay the Rent at the agreed times and in the agreed manner

3.2. keep the interior of the Property in a good, clean and inhabitable state and

condition without damaging it or its contents in any way

3.3 leave the Property at the end of the Term in the same state and condition as it was at the beginning of the Term, except for reasonable wear and tear

3.4 ensure that all the items within the Property, as listed on the Inventory, are kept in good, clean state and condition.

3.5 not make any alterations to the Property, and not carry out any painting or redecoration of the Property

3.6 not do anything within the Property that may cause nuisance to owners or occupiers of nearby premises

3.6.1 Please respect the community and try to keep noise levels to a minimum, especially between 11 pm and 8 am.

3.7 not act in any way that will prejudice the insurance of the Property or cause the insurance premiums to increase after the Term

3.7.1 Fireworks, Chinese lanterns, firepits, candles are prohibited.

3.7.2 Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden. You are liable for any damage or loss suffered by us due to your unauthorised use of domestic chargers.

3.8 Up to 4 dogs are allowed in the property, other pets may be accepted by arrangement with the owner. Any pet permitted within the Property must be kept under control at all times and must not be permitted to damage the Property. The guest is solely liable for any damage caused by pets to the Property. Pets should not be left alone in the property.

3.9 not permit any additional person to enter the Property without the Landlord's express written consent. The Property has a maximum capacity of four persons.

3.10 not sublet the Property or charge anyone to use it

3.11 not use the Property for any reason other than holiday purposes

3.12 allow the Landlord to enter at reasonable moments to carry out any necessary repairs or maintenance work

3.13 Any problem or complaint must be immediately reported directly to us/our representatives to allow us the opportunity to resolve it.

 

4. The Landlord will

4.1 insure the Property and its contents, as listed on the Inventory, and make a copy of the insurance policy available to the guest

4.2 provide access code for key safe and further directions to find the property 2 days before arrival date.

5. The housekeeping bond(if applicable)

5.1 Housekeeping bond will be held by the Landlord and will be refunded promptly to the guest at the end of the Term, using the agreed payment method

5.2 The Landlord may deduct an amount from the Housekeeping bond to cover any reasonable costs or losses incurred due to the guest's breach of contract

5.2 In the event of deductions from the Housekeeping bond the Landlord will provide the guest with an itemised explanation for each deduction